
HibeOPs - Revolutionizing the Roofing Industry with AI ERP
for United Roofing (2024)
Introduction:
HibeOPs is a groundbreaking AI-powered ERP Copilot specifically designed for the roofing industry. It aims to elevate customer service to levels comparable with industry giants like Amazon and Uber, ensuring unparalleled efficiency and customer satisfaction.
Client Challenge:
The roofing industry traditionally struggles with fragmented processes, including commission calculations, crew payments, tracking, and training, which often lead to inefficiencies and errors. Our client sought a comprehensive solution to streamline these operations and provide a superior customer experience.

Solution:
We developed HibeOPs, an innovative AI ERP Copilot, to address these challenges. Key features include automated calculation of commissions and real-time tracking of payments to ensure accuracy and timeliness. The system simplifies payment processes for roofing crews and enhances tracking capabilities to monitor crew activities and project progress. Comprehensive training modules ensure all personnel are well-equipped with the necessary skills, with continuous learning opportunities to keep up with industry best practices. Additionally, a robust sales application manages leads, follow-ups, and conversions, streamlining sales processes to improve efficiency and close rates.
Results and Impact:
The implementation of HibeOPs brought significant improvements to the client's operations. Efficiency was drastically increased by reducing the time spent on administrative tasks, allowing teams to focus on more strategic activities. Accuracy in commission calculations and payments was enhanced, reducing disputes and ensuring timely compensation. Improved tracking of crew activities and project progress led to better project management and customer satisfaction. Robust training resources resulted in a more skilled and knowledgeable workforce. The sales app streamlined the sales process, improving lead management and conversion rates. Overall, customer service was elevated to an Amazon/Uber level, setting new standards in the roofing industry. Operations were streamlined, resulting in cost savings and increased productivity. The AI-driven approach allows the system to scale efficiently with the growing demands of the business, showcasing the transformative potential of AI-powered ERP solutions.